Artificial Intelligence is transforming industries worldwide, and Ghana is embracing the trend in a meaningful way. One of the latest innovations is NADMO BOAFO, an AI-powered WhatsApp chatbot developed by the National Disaster Management Organisation (NADMO).
Created in partnership with UNESCO and funded by the Government of Japan, NADMO BOAFO is designed to improve disaster preparedness, emergency reporting, and public access to reliable information.

Unlike traditional government services, the chatbot is available directly on WhatsApp, making it easy for millions of Ghanaians to use without downloading another app.
Users can report emergencies such as floods, fires, storms, and building collapses by simply sending a message. The chatbot also provides disaster preparedness tips, safety guidance, and information on what to do before, during, and after emergencies.

Because it operates 24/7, citizens can access help and information whenever they need it, even outside normal working hours. This makes communication with NADMO faster and more accessible.

How to Use NADMO BOAFO
Getting started is simple:
Save 020 483 3556 to your contacts.
Open WhatsApp.
Send a message such as "Hello" to start chatting with the AI assistant.
Click on "Register"
Follow the prompts to report emergencies, receive safety tips, or access disaster preparedness information.

NADMO BOAFO represents more than just a chatbot. It reflects how AI can improve public services by connecting government institutions with citizens through familiar technology. In a country where WhatsApp is widely used, this approach makes disaster information easier to access and emergency reporting more efficient.
As Ghana continues its digital transformation, initiatives like NADMO BOAFO demonstrate that AI can do more than automate tasks, it can help protect lives and strengthen communities.